GreeneStep ERP and CRMx are best for Distributors, Wholesalers, Drop shippers, and Ecommerce Retailers who are looking for an integrated solution to manage thousands of SKUs, thousands of Customers, and hundreds of Vendors. Rest assured with our star-rated support services.
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Distribution and Drop Shipments
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Wholesales of Spares and Supplies
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Furniture Wholesale Dealers
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Healthcare and Medical Equipment Supplies
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Project and Professional Services Firms
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Retail Point of Sales of Premium Luxury Products
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Automotive Supplies
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Consumer Electronics
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Gifts, Novelty & Souvenirs
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Hobbies, Toys & Games
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Home Improvement Supplies
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Industrial Equipment & Supplies
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Sporting Goods and Fitness Equipment
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Lifestyle and Beauty Care Products
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Musical Instruments & Supplies
So far implemented for below businesses/purposes :
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Distributors and Wholesalers
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Contract Assembly Manufacturers
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Traders & Warehouse Management
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Professional Services Companies
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Technology Providers
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Multi-Store POS Operations
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ERP/POS for Defense Contractors
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Leasing and Route Management
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IT Helpdesk / Ticketing / Support System
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Workforce Collaboration Management
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Dealers/Retailers Collaboration System
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Field Services Management
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3PL Warehousing and Logistics
Yes. GreeneStep does give a FREE demonstration of the solution at your convenient time.
Multiple demonstrations can also be given to specific departments on specific modules depending on the need.
We can also give a demo on sample data provided for your company after signing up for a mutual NDA document.
Meantime you access now the readily available DEMO Portal of our CRMx Collaboration Product.
Demo Portal Link. Enter username as ADMIN and password as ADMIN
Yes. GreeneStep does have an integration with Avalara and Taxjar for US Sales Taxes.
About Avalara GreeneStep Connector
This is an add-on connector and not a part of an out-of-the-box solution. Contact the GreeneStep Support Team for more information on these customization connectors that need to be set up exclusively for your company.
You need to have an account at Avalara or at Taxjar to get these services.
https://www.youtube.com/watch?v=l9bxa7BT5bM&t=7s
Yes, GreeneStep’s platform offers comprehensive accounting features designed to streamline your financial and accounting processes. GreeneStep Accounting Module is compliant with US GAAP, Canada GAAP, Singapore IRAS and INDIA GAAP with respective taxation regimes including VAT, HST and GST.
In GreeneStep, this process is managed using the Bill of Materials (BOM) feature. You can classify an item as a BOM, which allows you to define the components required to create the finished product. For example, if you create a ductwork piece from sheet metal, you define sheet metal and other necessary components in the BOM tab. When you use components (e.g., 5 sheets of sheet metal) to create the final product, the system automatically deducts these from inventory. The remaining sheets (e.g., 995) are still available for sale. This ensures accurate inventory tracking, whether you are using materials to create products or selling them directly.
Customers can have multiple users access to GreeneStep Support Portal for which the customer must be on Remote Maintenance Support.
Customers can log in with their email IDs and password to create a support task. For access to support login, please email your request to support@greenestep.com
The Hosted data is very safe and secure. The servers are housed in Phoenix NAP with multiple layers of Physical as well as computing security. We offer 99.9% of uptime with our hosted solution. Similarly have a separate data center in Canada.
Customers can access the Help Center online 24×7. There are certain advanced user guides available at the HELP CENTER, for which a customer must request exclusive login details.
Please email your HELP Center request to support@greenestep.com. Here customers can search for any GreeneStep product features, How to do guides, and other help manuals.
In case you did not find the required or relevant articles or help manuals, please do email us at info@greenestep.com with the document required (a procedural document, a training document a process document, or how to use document or any help on navigation, etc., we will create the same for you and send it across.
GreeneStep also offers below professional services along with its Product
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Product Deployment, Setup and Configuration
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Data Migration and Implementation Services
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Training and Product Adoption Services
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On going Support Services ( Level 1 Functional and Level 2 Technical Services)
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Regular Managed Upgrades and Maintenance Services
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Customization Development (Integrations, Plug-In and New Report Customizations)
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GreeneStep Cloud Hosting and Business Continuity / Backup / Monitoring Services
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Business Consultation Services
Customization charges are based on the specific requirements for which GreeneStep will document in detail the “Customization Requirement Solution Agreement (CRSA)” this detail functional and technical specification document will be shared with you for review and approval.
After the customer confirms then CRSA, GreeneStep will propose a fixed fee or a time and material hourly charges based on the complexity and development effort. Any deviation in the customization then this will be charged additionally subject to the additional number hours that will be discussed and mutually agreed.
Typical Customizations include:
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New Report Requirements
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Changes to Standard Reports such as Sales Orders, Sales Invoices, Purchase Orders or Check Reports or any MIS Reports
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New Process Plug-in Customizations
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External 3rd party integrations like EDI or Marketplace such as Commerce Hub, Home Shopping Network, Amazon, eBay, Shipping Software
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Specific import and bulk update programs
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Specific API Requirements for App Development or Integration with GreeneStep
General Acceptance Terms : Customer must notify GreeneStep of any non-conformity with deliverable within fifteen (15) business days of delivery of deliverable by sending an email to support@greeenstep.com stating in reasonable detail the nature of the non-conformity with the deliverable. Otherwise, Customer shall be deemed to have accepted deliverable and final payment shall be due immediately. Customer understands there will be minor bugs or other errors in the Deliverables that will not constitute non-delivery.
Support & Maintenance : GreeneStep will provide support and maintenance to the above program to work with future releases of the GreeneStep product. For this we recommend customers to test the integration on an upgraded sandbox environment and confirm that the integration is compatible with the future release of GreeneStep.
Any changes to the deliverable that are requested by the Customer that extend the Deliverable scope, enhance its functionality, or otherwise change its operation will be considered, and where feasible, will be delivered on a time and materials or a new fixed fee agreed mutually.
Multiple data backups are taken on a daily basis and stored at different locations for the safety of the data. At any given point of time GreeneStep will have the Backup Database which is no older than 24 Hours.
GreeneStep releases a new upgrade every year. As part of managed upgrades, our Support team will help in upgrading your servers.
This upgrade will have new features, bug fixes, technology improvement, and functionalities built in as per the requests of the existing customers as well as market trends.
The upgrades are managed upgrades which means that the GreeneStep Support Team will upgrade the system on behalf of the customers after checking all the dependencies including any customizations done for the customers.
