Implementation Process
- Will start with a Sales Hand Off call knowing the customer and their go to personnel for the transition project.
- Will explain in brief the process
a. Implementation Process
b. Training
c. Go Live - Schedule Business Process Review call with customer side stakeholders
a. Business Process Review (BPR) kick off call to understand Customers Business Process.
b. During this BPR call customers can explain their current/existing process.
c. Certain processes based on discussion will GreeneStep team suggest new BPR aligning to GreeneStep Application Software.
d. Sign off detailing the schedules and processes. - Access to Server
a. As part of Implementation we will need access to your Server and we will share our static IP, so you can enable connection only for this IP address or provide us the VPN access details. We will review the SERVER configuration and current existing SQL SERVER setup and suggest if any additional software updates are required for GreeneStep Installation. Access to the SERVER can be through VPN or other REMOTE ACCESS Software.
b. GreeneStep will provide STATIC IP Address so the customer can enable Remote access only from the specific IP Address. This is to ensure the connection is Secured and is not vulnerable for any other 3rd party to access.
c. GreeneStep Technical Team will login and verify the current system requirement in terms of Hardware and Software configuration. Details will be shared and wherever necessary will suggest the customer or their IT team to install additional updates that may be related to the Operating System. - Installation of GreeneStep Application Software
a. Once Server access is provided GreeneStep Implementation Team will start the installation process and will install GreeneStep Application Software.
i. Database Server
1. This will have GreeneStep Application Software installed with Database Server, Business Server (optional and can be installed separately in a different Server) and Client Application.
ii. Web Server
1. Recommended to have a different Server that is secured with SSL as Website will be exposed to the world.
2. The Implementation Team will install GreeneStep Business Server, Collaboration and Web Store and Client Application.
3. The Web Store will be configured and will verify if we are able to browse internally as a local host.
4. Customer’s IT team to install the SSL Certificate, Secure the server and take
With this GreeneStep installation process is completed and the customer is updated about the same. Sandbox Company login details are provided to the customer for them to login and review.
Data Migration
Mock Company for Training purposes
- As part of Implementation Data Migration and Training we will create a Mock Company.
a. Mock Company will have the following Master Data
i. Product Master includes Sell Price, Last Cost, Categories, Brand, Unit of Measure and Custom Field Data if any
ii. Customer Master includes Billing, Contact, Shipping and Custom Field data if any
iii. Supplier / Vendor Master includes Contact and Shipping Addresses
iv. Chart of Accounts
v. Payment Terms
vi. Taxes
vii. Only Masters are imported and not the values.
1. Training is scheduled for different users with this dataset. - Once we get access to your Database Server we will be able to plan how long it takes for migration i. If you current Database is part of SQL Server 2005 then we will ask your IT person to install SQL 2008 Express Edition for updating
i. If you current Database is part of SQL Server 2005 then we will ask your IT person to install SQL 2008 Express Edition for updating
ii. If you current Database is part of SQL Server 2008 then it supports SQL server 2016 Express Edition
b. Business Rules Review and Setup
i. Credit Card Process
ii. Transaction Process default settings
iii. Restricting Users to limited access
c. Default Accounting Hierarchy will be setup
d. Report Printing
i. Sales Document Printing
ii. Purchase Document printing
iii. Check Printing
1. Share the formats so our technical team will review and change the format.
Training Process
Training to end users will be provided in GreeneStep by creating up a MOCK Company where all Master Data like Chart of Accounts, Item Masters with Sell Price, Discounts if any, Vendor Masters and Customer Masters will be imported. Module wise training will be explained using company data through GOTO Meeting Conference where all Users or set of users can attend the training. Each training session will be between 60 to 90 minutes. Training Sessions will be recorded and shared with Customer for reference.
Training Modules
Product
- Products Master, Cost, Sell Price and Restocking
- Kit
- Bill of Material
- Matrix
CRM
- Leads/Prospects
- Lead Generation
Sales
- Customer Master
a. Merge Customers - Sales Process
a. Sales Quote / Sales Order and Sales Invoices
b. RMA – Credit Notes - Retail Sales(POS)
Purchases
- Supplier Master
- Purchase Quote/Purchase Order/Goods Receipts/Purchase Invoice
- Batch Purchases
Warehouse
- Stock / Bin Creation
- Stock Adjustments/Transfers/Stock Taking
Finance and Accounting
- Receipts and Payments
- Bank Reconciliation / Deposits
- Tax Setup
- Payment Terms/Payment Methods
- General Journals
- Repeat Journals
- Cost Adjustment
Ops and Admin
- Tagging – Products / Suppliers / Customers / Transactions
- Tasks
- Operations – User Masters, Users Security Rights
- Admin Module – Business Rules, Default Settings, Reports Email and Custom Reports configuring.
“GO LIVE” Process
- New Company for LIVE will be created
- Master Data will be imported again as mentioned above when setting up Mock Company
Additional Imports after closure of Business Hours
a. AR Aging Import
b. AP Aging Import
c. Inventory Stock / Quantity Import
d. AP and AR Document Balances. - Product quantity can be added to the system using Stock Count Feature.
- Accounts Payable- Import of AP Open Balances by Supplier
- Account Receivable – Import of AR Open Balances by Customer.
Above will be done using GreeneStep Import Manager Feature. - Import Legacy data for Customers (Sales Invoice Line items, Document Notes and Attachments) as per the format provided in a spreadsheet.
- All Open Sales Order and Sales Quotes, Credit Order and Credit Quotes, All Open Purchase Orders (Not Received/Not Invoiced) and Debit Orders will be imported on Day of Go Live Date.
Note: Purchase Orders having Fully / Partially Received – to be reviewed and updated. Only what is balance quantity in the PO will be imported as a regular Purchase Order. - Other GL Account Balances will be entered manually as General Journal
• Financial Transactions will not be imported
• Closing Balances from Balance Sheet must be entered manually Account Balances-Open Account - Balances Migration using (Single GL option) by Creating a General Journal and entering the account balances