Writing off Customers’ AR Advances / Dues
The writing off AR advance scenarios come into picture when there is a clearance of bad debts or duplication of the transaction
Example 1 :
When a transaction is processed in a batch payment, the advance amount will be authorized. The user should use the existing batch to process the transaction. If a new payment is selected and processed, the authorized payment will be displayed as a customer advance in the statement
To write off the AR Advance should create a new Miscellaneous receipt by selecting the required account
Menu Path : Finance > Receipts > Click on new “+” symbol
- Select the customer
- Click on the down arrow to add the miscellaneous receipt, select the account, and enter the amount
- Check the respective transactions and click on save
